IBEX posted record Q4 revenue of $164.3 million, fueled by a 15% annual growth rate and successful expansion into AI-driven customer service solutions that are capturing significant market share.
IBEX reported record Q4 2026 revenue of $164.3M, 15% full year growth, and achieved multiple AI-driven client wins, surpassing its HealthTech revenue goal.
IBEX delivered a strong fiscal 2026, reporting record fourth-quarter revenue of $164.3 million, a 12% increase that contributed to a 15% full-year growth rate. The company successfully outperformed market expectations by scaling its HealthTech vertical to $114 million and integrating AI-driven agent solutions that are driving new client acquisitions and operational efficiency.
IBEX has partnered with Sierra AI to deploy AI agents that handle customer interactions, which the company uses as a 'land and expand' strategy to win new clients and subsequently integrate traditional human agent support.