Fintech founder and UNest creator highlights five critical metrics for business sustainability during economic downturns. By shifting focus from aggregate growth to cohort-based retention and payback periods, companies can better identify growth constraints and revenue quality. These insights allow leadership to stress-test business models and ensure that customer acquisition costs remain justified by long-term value.
UNest is explicitly cited by its founder as an example of applying cohort retention analysis to better understand product drop-off and compounding behavior.