Salesforce, Gong, and Avoma secure top rankings in the 2026 Conversation Intelligence Data Quadrant Report, recognized for driving efficiency in customer interaction analysis through verified user feedback.
Gong was named a 2026 Conversation Intelligence Champion based on verified end-user feedback, indicating strong customer satisfaction.
Avoma was named a 2026 Conversation Intelligence Champion based on verified end-user feedback, indicating strong customer satisfaction.
Agentforce Sales, a Salesforce product, was named a 2026 Conversation Intelligence Champion, reflecting positive recognition for the company's AI sales solutions.
Info-Tech Research Group has identified Salesforce, Gong, and Avoma as leaders in its 2026 Conversation Intelligence Data Quadrant Report. The rankings, derived from verified end-user feedback on the SoftwareReviews platform, highlight these platforms for their ability to automate interaction analysis and enhance organizational efficiency.
The rankings were determined by verified end-user feedback collected through the Info-Tech Research Group's SoftwareReviews platform.