Beko scales its AI-integrated service infrastructure to 58 countries, utilizing 27,000 technicians to streamline global appliance maintenance and diagnostic capabilities.
Arçelik's brand, Beko, is leveraging a global service network of 27,000 technicians integrated with AI-assisted diagnostic tools across 22 brands. This strategic deployment of connected diagnostics is designed to enhance operational efficiency and service quality on a global scale, spanning 58 countries.
The network consists of 27,000 technicians.
The network covers 22 brands under the Arçelik/Beko umbrella.
Beko, a subsidiary of Arçelik A.Ş., has launched an AI-powered service network integrating 27,000 technicians across 58 countries. This digital transformation initiative leverages connected diagnostics and human expertise to optimize operational efficiency and enhance brand value for its 22 global appliance brands.
The network combines AI-assisted tools with connected diagnostics, allowing 27,000 technicians to perform more precise repairs and improve service efficiency across global markets.