Mews data indicates that travelers prioritize AI for utility-driven tasks like monitoring room-rate drops, while maintaining a preference for human oversight in core trip decision-making.
Mews published a survey on traveler AI preferences, which may inform its product roadmap but has no direct financial impact.
A new Mews survey of 3,250 travelers highlights a nuanced approach to artificial intelligence in hospitality. While respondents show strong interest in AI for practical tasks like price tracking and language translation, they remain cautious about relinquishing control over their travel planning.
Travelers generally view AI as a helpful tool for automating repetitive tasks like price monitoring and translation, but they prefer to retain personal control over major travel decisions.