India's consumer watchdog is investigating Apple over claims that iOS 18 updates caused hardware damage, potentially forcing the tech giant to alter its warranty policies or face significant fines.
India's consumer regulator escalated probe into Apple's iOS 18 software warranty terms, alleging consumer rights violations and potential fines.
India's Central Consumer Protection Authority has launched a formal investigation into Apple's iOS 18 software warranty terms. The regulator alleges that software updates caused hardware malfunctions, forcing users to pay exorbitant repair fees, while Apple maintains its no-warranty policy aligns with global industry standards.
The CCPA is investigating allegations that the iOS 18 update caused hardware malfunctions, such as screen display issues, and that Apple unfairly charged consumers for repairs.