Deloitte reports that 33% of workers utilize unauthorized generative AI, creating significant blind spots for CFOs attempting to measure ROI and manage data security risks across the enterprise.
Deloitte is the publisher of the shadow AI survey but is a private firm, so the article has no direct market impact on its securities.
A new Deloitte survey of 25,000 U.K. workers reveals that one-third of employees use generative AI tools without corporate authorization. This 'shadow AI' trend complicates financial oversight, as CFOs struggle to track productivity gains or data security risks when employees bypass official software channels.
Shadow AI refers to the use of generative artificial intelligence tools by employees without the knowledge, approval, or oversight of their employer's IT and finance departments.
It creates an incomplete data set for decision-making, makes it difficult to measure actual productivity gains, and introduces unmonitored risks regarding the types of company information being fed into external AI models.