LeadDesk, AMD, and QuTwo are launching a vertically integrated AI platform to deliver optimized, language-specific speech models for European markets, starting with the Nordic region.
LeadDesk is partnering with AMD and QuTwo to integrate optimized, quantum-inspired AI models into its customer interaction platform, specifically targeting Nordic and European languages. This initiative aims to provide a competitive edge by offering superior speech recognition and real-time support capabilities that general-purpose AI models currently lack in smaller European markets.
To develop and deploy optimized, speech-based AI models specifically tailored for Nordic and European languages to improve customer interaction and sales software.
It enables real-time support for customer service agents, better speech automation, and deeper conversation analysis, particularly in languages where standard AI models currently underperform.
QuTwo is providing its quantum-inspired AI research and technology to power LeadDesk's platform, serving as the 'intelligence layer' in this vertically integrated solution. This partnership validates QuTwo's technology in a high-volume, real-world commercial environment, processing over one million business-critical interactions daily.
QuTwo provides the AI research and quantum-inspired AI packaging that allows for the creation of optimized, efficient AI models that run on AMD hardware.
QuTwo is a European AI laboratory incubated within PostScriptum, founded by experts from Silo AI and IQM, with a focus on industrial AI and quantum-ready systems.
AMD's collaboration with LeadDesk and QuTwo expands its AI ecosystem into European language models using AMD Instinct GPUs and EPYC CPUs, though the financial impact is not quantified.
LeadDesk Oyj has announced a strategic partnership with AMD and QuTwo to develop optimized speech AI models tailored for Nordic and European languages. By leveraging AMD's high-performance computing infrastructure and QuTwo's quantum-inspired AI research, the collaboration aims to provide a sovereign, efficient alternative to general-purpose models, enhancing real-time customer interaction and support for regulated industries.
Current large AI models are primarily trained in English, often struggling with the nuances, names, and cultural contexts of smaller European languages. This partnership develops models specifically optimized for these languages to improve accuracy and utility.
AMD provides the underlying hardware and software stack, including AMD Instinct GPUs, EPYC CPUs, and ROCm software, which power the high-performance computing required for these optimized AI models.